Basildon Mental Health Unit
Basildon Hospital, Nethermayne, Basildon, EssexEngland, SS16 5NL
176
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Basildon Mental Health Unit
2023-08-28
Person
5
5
0
Review of Mental Health Urgent Care Department
28th August 2023
Olivia our care practitioner was amazing. She made us feel incredibly comfortable and helped my brother more then I can say
She was non judgmental, she helped my younger brother (the patient) feel at ease and safe and relaxed enough to open up and talk. She was positive, sung us a song, got him smiling at times - he was able to really engage with the mental health services and I can't thank Olivia enough. She needs a pay rise and a holiday.thank you
Suggested improvements
Nothing
Basildon Mental Health Unit
2023-08-27
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 27th August 2023
Caring
Compassionate
Competent
Communicatively brilliant
Courageous
Considerate and curious
Basildon Mental Health Unit
2023-08-16
Person
5
5
0
Review of Mental Health Urgent Care Department
16th August 2023
They sat and listened to all of my concerns.
Basildon Mental Health Unit
2023-08-16
Person
5
5
0
Review of Mental Health Urgent Care Department
16th August 2023
I have been reffered to a lot of services, did this one truly feels like they listen.
Basildon Mental Health Unit
2023-08-09
Person
3
5
0
Review of Mental Health Urgent Care Department
written by
9th August 2023
Because I am not feeling my self but the staff was lovely and very caring.
Suggested improvements
Not to be lied to after being promised a bed then being told to leave.
Basildon Mental Health Unit
2023-08-09
Person
5
5
0
Review of Mental Health Urgent Care Department
9th August 2023
Basildon Mental Health Unit
2023-08-09
Person
5
5
0
Review of Mental Health Urgent Care Department
9th August 2023
Nurses were very helpful and understanding.
Basildon Mental Health Unit
2023-08-09
Person
5
5
0
Review of Mental Health Urgent Care Department
9th August 2023
They was very kind and understanding.
Basildon Mental Health Unit
2023-08-09
Person
4
5
0
Review of Mental Health Urgent Care Department
9th August 2023
Basildon Mental Health Unit
2023-08-09
Person
4
5
0
Review of Mental Health Urgent Care Department
9th August 2023
Treated with respect and care.
Suggested improvements
I cannot thaink of anything.